Most Common Jitsi Meet Problems And How To Solve Them? Easy Troubleshooting Tips!

Jitsi keeps on crashing? Woah! What a blunder! Especially if you’re in an important business meeting. But worry not! Here we have covered common Jitsi Meet problems and how to solve them without a hitch.

Jitsi Meet is a 100% encrypted and open-source video conferencing platform that you can use to connect with your family, friends, and colleagues without any hour or day limits, unlike Zoom. You can hold secure video meetings with your business partners on Jitsi meet and multiple participants can join the meeting.

No matter how spectacularly a platform is developed, problems are bound to occur and Jitsi meet is no exception. Some common Jitsi Meet problems include audio, video, and video sharing problems that many users have increasingly complained about. However, you should rest assured. These problems are easy to rectify.

Let’s take a detailed look into the Jitsi Meet problems and how to solve them to ensure smooth video conferencing.

What Is Jitsi Meet?

Jitsi Meet is an open-source video conferencing platform owned by 8×8. People can host video meetings with up to 100 participants via meet.jit.si which is free of cost. This is an open-source platform, thus, you can always customize it according to your own needs. 

Jitsi Meet app is available on Android and iOS platforms and you can also access the same via a web browser. This video conferencing application is a part of a larger Jitsi group that manages other platforms like Jitsi Videobridge, Jitsi Desktop, etc.

Jitsi is a remarkable project which is supported by various renowned agencies and institutions like NLnet Foundation, European Commission, University of Strasbourg, etc.

Some of the best features of Jitsi Meet have been listed below.

1. Supports multiple OS starting from Android, iOS, Linux, Windows, etc.
2. Video conference and calling feature available.
3. Call recording.
4. Call encryption.
5. Text chatting
6. Screen sharing
7. Youtube live streaming
8. Youtube videos can be played in an ongoing conference.

Also Read: 7 Most Common GoToMeeting Problems And How To Solve Them?

Common Jitsi Meet Problems And How To Solve Them?

Although Jitsi Meet is a remarkable application, some problems still occur in its interface. If you’re a frequent user, then you would already know what these problems are. However, if you don’t know what these are, then here we have curated a list of common Jitsi Meet problems and how to solve them. 

1. Video Problems On Jitsi Meet

If your video keeps on crashing on Jitsi Meet or your video quality is too low, then here’s what you need to do to tackle this problem.

1. Check your internet connection.
2. Make sure your browser, app, and OS are updated.
3. Restart your device.
4. Restart your application.
5. Make sure your camera is working.

If the above-mentioned fixes do not work, then here are other ways you should try to resolve the video problems on Jitsi Meet.

Browser Permissions

If you’re using Jitsi Meet on the browser then the first and foremost thing that you should do is grant video and audio permission to Jitsi Meet on your browser. Here’s what you need to do the same.

Step 1: Open Google Chrome or any other web browser you use.

Step 2: From the Google Chrome home screen, click on the “Three dots” icon on the top-right from the menu bar.

Step 3: Click on “Settings” from the list of options.

Step 4: Hit on “Privacy and Security” from Google Chrome settings.

Step 5: Click on “Site settings” from the privacy settings.

Step 6: Click on “Allow” on Jitsi Meet.

Once you do the needful, your video problems will be solved on Jitsi Meet.

2. Audio Problems On Jitsi Meet

Another problem faced while video conferencing on Jitsi Meet is the audio problem. Sometimes while using Jitsi Meet, your audio might not work. If that’s the case with you, then here’s what you need to do to solve this problem.

1. Check your internet connection.
2. Make sure your browser, app, and OS are updated.
3. Restart your device.
4. Restart your application.

If you’ve already tried the above-mentioned ways, then here’s what you need to do in order to fix your audio problems on Jitsi Meet.

Check audio settings on Jitsi Meet

Maybe you haven’t selected the correct audio outlet on your Jitsi Meet settings. Here’s a step-by-step guide on how to do the same.

Step 1: Open Jitsi Meet and start a video call.

Step 2: Click on the “Three dots” icon on the down right-hand side.

Step 3: Select the “settings” option from the list of options and then select the “Devices” option from the Jitsi Meet settings.

Step 4: Choose the correct audio from the audio settings and then click on “OK”.

Once you do the same, your audio will start working. However, if it still doesn’t work, then here’s what you should do next.

Grant audio permissions on your Browser

Maybe you haven’t granted audio permission to Jitsi Meet on your browser which might be the reason for audio problems on Jitsi Meet. If that’s the case with you, then here’s what you need to do to grant audio permission to Jitsi Meet on your browser.

Step 1: Open Google Chrome or any other browser that you use.

Step 2: Click on the “Three dots” icon from the top right corner on the menu bar and then hit on “Settings”.

Step 3: Click on “Privacy and Security” and then click on the “Site settings” option.

Step 4: Now hit on the “microphone” and then allow the same for Jitsi Meet.

Once you grant audio permission to Jitsi Meet, your audio will start working without any problem.

Also Read: Most Common Eyeson Problems And How To Solve Them? Easy Eyeson Fixes!

Other Common Jitsi Meet Problems

Some other commonly faced problems on Jitsi Meet include:

1. Jitsi Meet keeps on crashing.
2. Jitsi Meet not loading.
3. Jitsi Meet not starting.
4. Jitsi Meet keeps on hanging.
5. Jitsi Meet runs very slowly.

If you continuously face such problems, then it’s best to check your internet connectivity first and then contact Jitsi Help Center to seek a perfect solution to resolve such recurring problems.

Wrapping Up

Jitsi Meet is a free-of-cost, open-source video conferencing tool. No matter how good the platform is, it isn’t free of bugs and that’s why it’s essential to know the necessary fixes for the problem.

The most common Jitsi Meet problem is with audio and video. If you’re facing the same issue, then you should follow the solution mentioned above. Once you follow the tips and tricks, your Jitsi Meet problems will be solved in a matter of seconds.

Frequently Asked Questions

Featured Image Credits: GitHub